Me&Medik8 is our rewards programme, where we reward you for your loyalty to Medik8. You’ll earn points as you purchase on Medik8.com as well as for other activities such as referring your friends, signing up to our newsletters and, of course, for your birthday. As you collect your points, you’ll redeem them for discount codes to use towards future orders and work your way up our tier scheme to unlock a whole host of additional benefits! It’s simple: the more you spend, the more you save.

Anyone with an existing account with Medik8.com is automatically enrolled, and new customers will need to create an account in order to enrol.

You’ll earn 1 point for every €1 spent, which you will receive 35 days after your order date. You can also collect points for referring friends, leaving product reviews, signing up to the newsletter and much more.

Once you have enough points to qualify for a reward, log in to your account and navigate your way to the Me&Medik8 Rewards page. Scroll down to the 'Spending Points' section, where you’ll be able to convert your points into a reward voucher to get money off your next order. Each reward voucher includes a unique code which you must enter at checkout.

Please note there is a €20 minimum spend once the reward voucher has been applied at checkout.

Only one reward voucher can be used per order, and reward vouchers can't be used with any discount code or promotion.

You can view your reward vouchers and unique codes at any time from the ‘Your Available Rewards’ section on the Me&Medik8 Rewards page. Simply click the ‘Get code’ button for the reward voucher you want to use to retrieve the code. 

Check your basket amount meets the €20 minimum spend requirement once the reward voucher has been applied.

Check the unique reward voucher code has been copied correctly. Navigate to the 'Your Available Rewards' table to locate your voucher and click 'Get Code' to check.

Yes, you can use your reward voucher towards the purchase of any product(s) marked down as part of the outlet.

If you have completed activities 'Create an account', 'Sign up to receive our newsletter' and ' Follow us on Instagram', the points should immediately appear in your account. Try refreshing your browser window if the points are not appearing.  If the points have still not appeared after 48 hours, please contact our Customer Care team on customercare@medik8.co.uk.  

If you have completed the activity 'Tell us your birthday', the points will be given on your birthday. If you are in tier 'Crystal Deluxe' you will have up to one month to choose your free gift from the date of your birthday.

If you have completed activity 'Write a review via email', these points can take up to 10 days to appear in your account from the date of submitting your review.

If you have made a purchase, purchased a sustainable refill or a friend has purchased using your referral link, these points will be given 35 days after the date of purchase.

Please contact our Customer Care team on hello@medik8.com if points do not appear 48 hours after the date expected. 

If you have converted points into a reward voucher, it will appear in the 'Your Available Rewards' table. Click the 'Get Code' button and a pop up window will appear with the unique reward voucher code. Remember to copy the code and apply at checkout.

If you can't find the FAQ you are looking for, then click here to view our full list of Me&Medik8 FAQs. Plus, further information can be found from our Me&Medik8 Rewards Programme Terms & Conditions.